Quality Manager Resume Sample

Quality Manager Resume Sample

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Kelly Jackson | +123 456 7890 | kelly_jackson@gmail.com

To obtain a position where I can maximize the use of my multifaceted management skills including: quality assurance, project management, program development, training experience, customer service, and successful track record in Lean Six Sigma methodologies.

Summary

Over 6 years of management experience with emphasis on quality control, utilizing expertise and knowledge in:

Certified Six Sigma Black Belt

Process Improvement

Statistical Process Control

Inventory Management

Root Cause Analysis

FMEA

Document Control

Budgeting

Database Management

Project Management

Presentation skills

Strategic Planning

Key employee recruitment; Team building

FAI/PPAP

Accomplishments

Eliminated 30% of the organizational waste by reorganizing the process flow, and implementing Standard Operating Procedures to secure and maintain the status of the facility.

Increased efficiency 18% by implementing a Kanban system and changing the shop layout to promote ease of movement and decrease clutter.

Reduced department spending by $40,000 per year by analyzing resources, presenting solutions to upper management, and making appropriate decisions and changes.

Reduced Raw Material cost by $1.5 M by using data collected, applying correlation modeling and evaluating specification limits.

Reduced Lead Time by 1 week by using Value Stream Mapping and attacking high waste areas and eliminating Work In Progress stages

Qualified alternative suppliers and materials for all product lines, including suppliers that gave the organization more of an environmentally friendly presence in the market.

Initiated an evaluation procedure which led to the redesign of major processes, and implementation of new policies, resulting in an increase of efficiency and reduction in personnel expenses.

Experience

Advanced Drainage Systems, Inc. Ennis, TX October 2010 - Present
Regional Quality Manager

Project Management including new product launch, process improvement, and Lean Six Sigma Initiative

Manage and audit day to day quality operations of 6 facilities in accordance with customer and governmental specifications.

Employee development, including learning database management, certification, and cross-functional training

Raw Material sampling and testing

Stellar Plastics San Marcos, TX August 2009 - October 2010
Quality Manager

ISO 9000 Management, Document Control, Quality Systems management.

Key Performance Metrics, Statistical Process Control, First Article Inspection and New Project Management, Customer Presentations regarding quality.

Customer Complaints, Root Cause Analysis, Database Management, Safety Program Management.

G3 Enterprises Modesto, CA 2006 - 2009
Quality Supervisor

Lead a team to identify and eliminate waste using Lean Manufacturing principles and techniques including 5s, DMAIC, Kanban system, VSM, and Kaizen events

Ensure production is operating according to schedule and make adjustments based on customer demand

Design experiments and implement process controls using SPC software and standardized procedures.

Mountain Mikes Pizza Modesto, CA 2004 - 2006
Shift Manager

Perform general management duties such as: Tracking daily sales, accounts receivable/payable, making a bank deposit, managing 8 employees on average per day, providing assistance with hiring/firing, as well as manage labor to sales ratio.

Education

California State University, Stanislaus 2008

B.S., Business Administration, Operations Management