Senior Parole Officer Resume Sample
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William Kales
8322, North 22 St. • Carlisle, MA 209, • (652)-562 7220
SUMMARY
HIGHLIGHTS OF ACCOMPLISHMENTS
GOVERNMENT & HUMAN SERVICES EXPERIENCE
EDUCATION & NON-PROFIT EXPERIENCE
AUBURN COMMUNITY COLLEGE-Auburn, NY 1991
Instructor, Sociology Department (at Cayuga Correctional Facility)
EDUCATION & PROFESSIONAL DEVELOPMENT
RECENT ACTIVITIES & AFFILIATIONS
Board of Education, East Syracuse-Minoa Central School District
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- Diverse professional experience gained in human services, local and state government, academic settings and not-for-profits in addition to extensive community involvement as a volunteer
- Skilled in Project/Program Development and Implementation, Strategic Planning and the management of human, financial and other resources, with a solid record of accomplishments and contributions
- Extensive hands-on involvement in the creation, update and execution of procedures and policies
- Well-developed interpersonal, communication and problem-solving capabilities
- Successfully achieve individual goals and serve as an effective team member
Program and Operations Management
- Eighteen-year career with the NYS Division of Parole, beginning as a Parole Officer based at a state prison facility and promoted several times, most recently serving as Senior Parole Officer.
- Managed personal caseloads as well as multiple parole offices and teams of parole officers. In last position, directed six officers overseeing approximately 450 parolees in an urban area.
- Represented Syracuse field operations on citywide task force to target homicide reduction.
- Selected for committee involvement, assigned projects and sought out for advice relative to criminal justice and parole operations knowledge.
- Transitioned Cayuga County's Child Protection Services when state law refocused the agency's purpose.
- Doubled Junior Achievement involvement during tenure as Director of Cayuga County operations.
- Held several newly created positions.
Project/Program Development and Implementation
- Designed and implemented the Cease Fire Program in conjunction with the City of Syracuse's task force on homicide reduction. The program was deterrent-focused and targeted at parolees.
- Developed a home/school liaison program for an area public school and served as the first Home/School Coordinator for that district.
- Created and launched an innovative program for at-risk children in the Foster Care Program. Authored new operating procedures and manuals for staff as well as foster-home parents.
Financial Management
- As director of two agencies, guided fiscal decision-making and planning.
- As a school board President, serve as Financial Officer for that school. Involved in bargaining contracts for superintendent and principals.
- Reorganized a non-profit agency's accounting system to achieve better financial control. Teaching/Training
- Developed and delivered course curriculum at the university/college level for a variety of learners.
- Assessed training needs for organizations.
- Drove the creation of the Institute for Child Abuse Training.
NEW YORK STATE, DIVISION OF PAROLE 1985-2006
Senior Parole Officer, Field Operations (Syracuse, NY & Onondaga County)
Senior Parole Officer, Field Operations (Syracuse, NY & Onondaga County)
Managed six parole officers, five overseeing 400+ parolees in the Main Street section of the City of Syracuse and the sixth supervising 30 individuals in the electronic monitoring/home confinement program throughout Syracuse. Reviewed and made determinations on requests for parolee arrest warrants.
Facility Parole Officer 2, Cayuga Correctional Facility
Facility Parole Officer 2, Auburn Incarceration Facility
Facility Parole Officer 2, Auburn Incarceration Facility
Managed the activities of these Parole Offices, facilitating the prisoner release process from case assessment to inmates' interviews, release orientation and presentation to Parole Board, as well as post-release support coordination. Supervised seven staff members in total. Cayuga's medium-security prison houses 850 inmates and the Auburn behavior-modification program services 300 inmates. Field Parole Officer, Syracuse, NY & Parole Officer, Cayuga Correctional Facility
CAYUGA COUNTY DEPARTMENT OF SOCIAL SERVICES-Auburn, NY 1983-1985
Cluster Home Coordinator
Cluster Home Coordinator
Successfully created and implemented a program for at-risk children, which maintained children's ties with their families/communities while providing services at a reduced cost compared to institutional care.
CAYUGA COUNTY DEPARTMENT OF SOCIAL SERVICES-Auburn, NY 1970-1980
Supervisor of Child Protection Services/Case Worker
As first Supervisor of Child Protection Services in this county, oversaw the transition from a broad focus on child welfare to child protection services as regulated by a 1973 New York State law. Directed five case workers and three home aides in the management of an average of 100 cases.
As first Supervisor of Child Protection Services in this county, oversaw the transition from a broad focus on child welfare to child protection services as regulated by a 1973 New York State law. Directed five case workers and three home aides in the management of an average of 100 cases.
AUBURN COMMUNITY COLLEGE-Auburn, NY 1991
Instructor, Sociology Department (at Cayuga Correctional Facility)
SYRACUSE UNIVERSITY-Syracuse, NY 1985; 1980-1982
Adjunct Professor
Provided Human Services Development training to social workers throughout New York State. Performed an assessment of New York City's Bureau of Children's Services to identify staff development needs. Collaborated in the creation of a video illustrating family communication, which was marketed and sold.
Instructor/Program Development
Working via the New York State Research Foundation in conjunction with Cornell University and Syracuse University, contributed to curriculum development of social worker training. Delivered training across the state. Instrumental in the creation of the Institute for Child Abuse Training now based at Cornell.
Working via the New York State Research Foundation in conjunction with Cornell University and Syracuse University, contributed to curriculum development of social worker training. Delivered training across the state. Instrumental in the creation of the Institute for Child Abuse Training now based at Cornell.
NORTH SYRACUSE CENTRAL SCHOOL DISTRICT-North Syracuse, NY 1984
Home/School Coordinator Developed, implemented and managed a home/school liaison program to improve communication between school and home for the benefit of students with educational and/or behavioral issues.
ONONDAGA COMMUNITY COUNSELING SERVICES & SPECIAL FRIENDS
PROGRAM-DeWitt, NY 1984
PROGRAM-DeWitt, NY 1984
Executive Director
JUNIOR ACHIEVEMENT OF CAYUGA COUNTY-Auburn, NY 1974-1977
Graduate Studies:
Psychology: State University of New York at Buffalo-Buffalo, NY
Social Work: Syracuse University-Syracuse, NY
Social Work: State University of New York at Buffalo-Buffalo, NY
Social Work: Syracuse University-Syracuse, NY
Social Work: State University of New York at Buffalo-Buffalo, NY
Bachelor of Science, Criminal Justice: State University College at Buffalo-Buffalo, NY
Associate in Applied Science, Police Science: Auburn Community College-Auburn, NY
Certified Peace Officer: State of New York
Maxwell Human Services Management School at Syracuse University
- 23-hour program devoted to social services training and development
Board of Education, East Syracuse-Minoa Central School District
- President, 2001-present; Vice President, 1998-2001
U.S. Sea Cadets, Syracuse, 2001-present
- Uniform Instructor; previously volunteer
- Trained at Fort Drum and coordinate programming with three other instructors for approximately 40 cadets ranging in age from 11 to 20
Town of East Syracuse, 2000-present
- Councilman
- Current liaison to ambulance corps, cemeteries and parks and recreation
- Past liaison in planning, zoning and health matters
East Syracuse-Minoa PTA, 1994-present
Troop 99, Boy Scouts of America, current
- Committee Member; past volunteer troop leader and soccer coach
Masons, East Syracuse Lodge and formerly Auburn Lodge, 1994-present
United Church, East Syracuse, NY, 1994-present
New York State Parole Officer Association, 1985-present
- Past Representative for Syracuse Field Office
- Former Vice President of Central New York
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